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Contact Us

Customer Service Center

If you need assistance, call 1-800-741-1700.
Customer Service Representatives are available 7 days a week to assist you .

Personal Services
Order Checks
Stop Payment
Credit Reports
Foreign Currency Exchange
Safe Deposit Boxes
Wiring Instructions

Business Services
Order Checks
Merchant Services
Check Imaging
Stop Payment

BankAtlantic Security

Report your BankAtlantic MasterCard Credit Card Lost or Stolen
Stolen Credit Cards

Report a Lost or Stolen Debit/ATM Card
Call 1-800-741-1700 or to send us a secure message click here.

Report Identity Theft or Fraud
1-888-7-Day-Bank or to send us a secure message click here.

Report a Suspicious Email
If you have received a suspicious email appearing to be from BankAtlantic, please click here for more information.

User Help
Password Help
Mailing Address Change

FAQs
All FAQs

 

If you need help, here is a list of BankAtlantic contact information:

  • To send us a secure message click here.
    A Customer Service Representative will respond to you within 24 hours.
  • Call (Toll-free in U.S. and Canada)
    1-800-741-1700
    Customer Service Representatives are available 7 days a week to assist you.
  • Call (Outside of U.S.)
    954-764-3111
    Customer Service Representatives are available 7 days a week to assist you.
  • Fax: 1-800-295-7386
  • A Customer Service Representative will respond to you within 24 hours.
  • Mail
    BankAtlanticP.O. Box 8608
    Ft. Lauderdale, FL 33310-8608
  • Branch Locations
    Stop by your nearest branch, 7 days a week.
  • Corporate Headquarters
    BankAtlantic
    2100 West Cypress Creek Road
    Fort Lauderdale, FL 33309
    954-940-5000
    Operator assistance available Monday - Friday 8:30 AM - 5:00 PM
  • For a complete list of BankAtlantic FAQ's please click here.
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